How to Improve care home standards based on CQC guidelines
A report by 5 live Investigates has suggested that 1 in 5 care homes for older people in England fail to meet set national standards for safety and care, the research by healthcare analysts LaingBuisson examined inspections for almost 10,000 care homes in England and found 20% had failed to meet at least one key quality measure [source: BBC].
The Care Quality Commission guidance on compliance list outcomes which care homes and residential facilities should achieve a basic standard. In relation to Care home services with nursing for example, there are 28 outcomes structured into 6 areas regulations refer to the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010. The guidance is thorough and should of course be read in full, but here we highlight some of the key areas which can be improved with specialist furniture in order to offer a tangible way to improve service and meet guidelines.
Involvement and information
This section of the guidelines looks to what providers should do to involve parties concerned in their care and how best to inform them. Regulation 17 highlights that this can include tangible factors as well as communication; 'the registered person must, so far as reasonably practicable, make suitable arrangements to ensure the dignity, privacy and independence of service users'.
Involving the service users in choices in their environment such as fabric colours for chairs could be a subtle way to involve service users and create a more contusive environment for each user. Also adding locks to bedroom furniture can be a way to promote privacy.
Personalised care, treatment and support
These outcomes address how best to provide effective, safe and appropriate care, treatment and support that meets individual needs. Regulation 9; under the heading 'Care and welfare of service users' states:
9. (1) The registered person must take proper steps to ensure that each service user is protected against the risks of receiving care or treatment that is inappropriate or unsafe, by means of (a) the carrying out of an assessment of the needs of the service user; and (b) the planning and delivery of care and, where appropriate, treatment in such a way as to—(i) meet the service user's individual needs,
Adapting the service users everyday living space could be seen as a key way to follow these guidelines. Meeting the service users individual needs could be done by providing them with suitable furniture to suit their needs; if they are over a recommended healthy weight providing them with a chair designed for bariatric needs for example would be advisable.
Safeguarding and safety
One of the worst things to experience in any care home is an overwhelming scent of urine, this was highlighted in the report by 5 live and is avoidable with robust hygiene practices, also in soft furnishings specialist fabric designed for healthcare environments can actively promote hygiene with the fabric having anti-bacterial/fungal qualities as well as many more.
Regulation 12 under 'cleanliness and infection control' states the following;
1) The registered person must, so far as reasonably practicable, ensure that
(a) service users; (b) persons employed for the purpose of the carrying on of the regulated activity; and
(c) others who may be at risk of exposure to a health care associated infection arising from the carrying on of the regulated activity, are protected against identifiable risks of acquiring such an infection
Contact our dedicated healthcare furniture team today to discuss how we can help provide safe and hygienic furniture for your care home without comprising on style.